Time Warner sucks again.......

Then again, I am really mad at myself for sinking to the level of the welfare b**** that answered at the call center. I called to see why my digital stations were not coming in, and almost immediately was treated to some of the most a**hole behavior I have ever experienced, even from TW. She asked for my address, which as she was speaking softly, and with a pronounced accent, I didn't understand at first. I politely said, "I'm sorry, I am having trouble hearing you, did you ask for my service address?" She then said, "YES!" in a very snotty tone, which set the tone for the rest of teh call, which I won't bore you with, but after several minutes of trying to explain to her that I am unable to move the 300 lb entertainment center which houses the tv and cable box to unplug the darn thing and wait for 30 seconds before plugging in (which I probably would have tried on my own if I could have reached it), I was told that that was my problem and that she could send a tech out, but it would probably cost me $25 if it was something that I could have done on my own. This really aggravated me to no small degree, I ended up asking for her supervisor. After 10 minutes on hold, she came back to the phone to inform me that the sup would be a while, and I told her that I felt I had waited quite long enough. She proceeds to raise her voice, then I told her that I was not going to be yelled at, as I was the customer. She continued to raise her voice so I raised mine and finally told her two little words which I wish I could take back, but at that precise moment seemed appropriate. Then I hung up and called my husband to tell him that he could have the honor of doing the unplugging thing when he got home, and if that didn't work, then I was calling the co. back and demanding that they drop the darn digital from my bill immediately--which will also drop the bill about $15+ per month. Then as soon as I get my taxes back or something, I was calling DISH. My behavior could have been better, I fully agree with that, but the basic fact is Time Warner sucks, Always has, always will. They can blow it out , well, I am sure you can fill in the blanks......