Seriously, I think there is a conspiracy at the local trash company to screw up my account every time I turn around. Our bill was paid up to date--I personally take it into the local office to ensure they get it---and pick up day in my area is Mondays. So Monday, I have a sick 12 yr old at home and I had to go to PT for my back. When I came home, I passed the trash truck about a mile from my house, going back to pick up some of the "hollers" off the main road. So I pull into my road, past my trash bin, and notice that while everyone else's had been picked up, ours was still full. Hmmm........
So just to double check, I called my husband and asked if he had his checkbook and could he check to see when the last bill was paid, and in what amount. He told me, we're up to date, so I called the local office and asked what was up. After giving them the account info, I am informed we have no account at this address, that it is located at another address, which happened to be our former residence that my sister in law is moving into. So I said, "Nope, we've been here since April--that was our old place." After about 15 minutes, the lady finally, supposedly, gets the computer right and says that they will get in touch with the driver and have him come back.
That was at 10:30 in the morning. At 3 pm, son and I are both awake from naps and I look out and notice the trash is still there, 5 1/2 hours later. Ok so I call again and ask why. The same lady tells me they were unable to reach the driver and we would be picked up on Tuesday. I thing she is blowing smoke up my rear, but fine, Tuesday will work.
So yesterday I go to PT at 9:00 and I am home just after 10:30. Trash is still there. At 2:30 it is still there, so I call yet again. And am told the driver has already come back in. Now I get pissed--not just irritated like Monday, but out and out pissed. To my credit, I didn;t yell at her or cuss at her, but she was very firmly told I wanted that trash gone NOW. She said she would try to get a supervisor out here last evening or today. She got told it would be done last evening, as this whole fiasco was not my fault, it was theirs, and they needed to correct it now. She said, "well I'm doing what I can--I'm requesting a supervisor to pick it up." I told her, still firmly and bluntly, that her best would be to make sure that someone was out here to get my trash sometime in the next 1 1/2 hrs or so (so their office would still be open to take another call), or they would come in on Wednesday to find my trash on their doorstep. They made the mistake, I gave them time to correct it--within the time frame they promised originally---sorry about their luck.
45 minutes later, I got a call back from them telling me that they had a supervisor coming in from Logan Co--about 1 hr or so south of me----and he would be here probably just after dark to pick it up. I thanked them and sure enough, as I was leaving for my 14 yr olds concert at 6 pm, lo and behold, the trash guy was picking up the trash.
Again, sometimes it pays to let 'em know just what is what.
By the way, the Christmas concert was most excellent!!
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